Massage FAQs

 

WHAT SHOULD I EXPECT ON MY FIRST VISIT?

On arrival, you will be asked to fill out a health history form. It is important to list all health concerns and medical conditions so the therapist can tailor the treatment to suit you. It is also important to list any allergies, so the therapist is aware if they need to use a different oil or lotion during the session.

Your therapist will then chat with you about the information you provided and ask you a few questions to establish what areas need to be focused on and what treatment would suit you best.

Your massage session is about YOU, so please feel free to tell us how you’re feeling. If you want anything changed such as the pressure, areas being worked on, or if you feel too hot or too cold, please let us know.

It’s important to us that you feel comfortable during your session. Your therapist wants this to be a great experience for you and will be more than happy to comply with your request.

WHAT CAN I EXPECT FROM A REMEDIAL MASSAGE TREATMENT?

We recommend arriving 10 minutes prior to your appointment so you can take a moment to unwind prior to your treatment. Our therapists will conduct an initial assessment with you to understand your preference of treatment and specific areas to focus on.

Remedial massage uses a combination of techniques tailored to your needs including:

  • Deep tissue massage
  • Trigger point massage
  • Sports massage
  • Myofascial cupping
  • Dry Needling

Your therapist will discuss the techniques used and will ask for additional consent before myofascial cupping and dry needling.

WHAT CONDITIONS CAN A REMEDIAL MASSAGE THERAPIST TREAT?

If you are feeling pain or discomfort related to any of the following, remedial massage therapy can help:

  • Muscle ache and joint stiffness
  • Headaches or migraines
  • Back, neck, or shoulder pain
  • Stress-related tension
  • Sport-related injury
  • Postural related injury
  • Work-related injury

A regular massage complements a holistic, healthy lifestyle – it’s the perfect way to maintain your everyday vitality and vivacity.

WHAT ARE THE BENEFITS OF REMEDIAL MASSAGE THERAPY?

Whether you’re a mum on the move, a desk-bound dweller, or an amateur athlete, remedial massage can help relieve muscular strain, tension, and improve your overall sense of health and wellbeing. A regular massage can improve your sense of wellness in many ways:

  • A reduction in muscle tightness or tension can assist with tension-related headaches and stress-related migraines.
  • Less joint aches and stiffness can help you return to a more active lifestyle.
  • Improved movement and flexibility assist with fitness levels.
  • Improved blood circulation can help to reduce blood pressure.
  • Injury healing and recovery time can be fast-tracked.
  • A reduction in stress and pain relief can help to improve poor sleep patterns, fatigue, and irritability.
  • Stimulation of the lymphatic system helps the body release waste and toxins.
HOW LONG SHOULD MY MASSAGE TREATMENT BE?

Cairns Performance Massage offers 45-minute or 60-minute appointments (for humans) and 45-minute appointments for canines.

WHEN SHOULD I COME BACK?

The length of time between massages varies from person to person. If you are just looking for “general maintenance”, then a session every month may be suitable for you.

However, if you are looking to address a specific condition, then it is recommended you undergo more frequent sessions at first, then taper down to a maintenance schedule. Your therapist will discuss the regularity of your massages with you and may provide you with stretches, exercises, or tips, such as using heat packs, to help manage your condition between visits and speed up your recovery.

WHEN SHOULD I NOT GET A MASSAGE?

There are a few conditions that would prevent you from enjoying massage. You should not book a massage if you have a fever, cold/flu, or contagious skin infection.

There are many other conditions in which your therapist may need to adapt their techniques (i.e., arthritis or osteoporosis) or avoid an area completely (i.e., cuts or burns). With some conditions, it is a good idea to get approval from your doctor before you receive a massage (cancer, certain heart conditions, pregnancy). This does not mean you cannot get a massage. But it’s always better to be cautious.

Your therapist can advise you about your specific needs.

WHY DOES REMEDIAL MASSAGE ‘HURT’?

It’s a myth that any form of massage therapy (even deep tissue massage) must be painful to be effective. Pain during a massage isn’t a sure sign that the massage is helping. In fact, pain can cause muscles to seize up, making it harder for the massage therapist to ease tense areas.

Certain techniques, like trigger point therapy, usually cause soreness. Correcting a soft tissue problem (such as adhesions, tight attachments, and trigger points) can also cause some discomfort. However, if you don’t have a soft tissue condition, a massage shouldn’t cause soreness or pain.

Open communication with your massage therapist is key to a massage that meets your needs. If you have an injury or chronically tight or painful areas, be sure that your therapist is aware of it before the start of the session. If the pressure is too intense, tell your massage therapist immediately so he or she can ease up.

IS DRY NEEDLING AND MYOFASCIAL CUPPING SAFE?

While there are risks to any type of treatment, the chances of something bad happening are very low, and these modalities are only offered by therapists who have done specific training for these tools.

Cupping usually leaves bruise-looking marks on the skin, which should not be painful to touch, and generally fade within 1 week.

There are a few more risks with dry needling, including pneumothorax (puncturing a lung), however, our trained therapists use particular techniques to decrease the chances of this happening. A small bruise where a needle enters the skin can be normal and will heal as a normal bruise.

I HAVE MY X-RAY/ULTRASOUND/MRI RESULTS WITH ME. CAN THE THERAPIST READ THE RESULTS?

As Massage Therapists, we are not trained to read the actual images, however, please bring your report to your next appointment and we will take a copy of that. If you would like to bring your images in, it is always great for us to take a look at them, but it’s unlikely we would be able to pick up anything that’s not in your report.

HOW LONG BEFORE A SPORTING EVENT SHOULD I GET MASSAGED?

We recommend getting a massage at least 4 days before an event. This will allow your body enough time to recover from the massage whilst still ensuring you benefit from the effects of the treatment. If you have never had a massage and are looking at getting one before a competition, we recommend getting one the week before the event – just to see how you react to massage. It would be terrible to do all that training and feel flat on race day because your body is not used to massage.

IS REMEDIAL MASSAGE COVERED UNDER MY AGED CARE?

Yes, you can get remedial massage included in your Home Care Package. But you will need to organise it through your service provider, and it will depend on the package you have been allocated.

WHAT DO I WEAR DURING THE MASSAGE?

For a full body massage, most get undressed down to their underwear, but you should only undress to the level you are comfortable with. You will be covered with a towel, except for the area being worked on.

Your therapist will give you time to get undressed in private and get comfortable on the table. If you have left some clothes on, then the therapist will work around them as best as possible.

WHAT DO I DO DURING THE MASSAGE?

It is important to us that you are always comfortable, so if you need something please let us know. If you’d like to change anything such as the pressure, the area being worked on, your position, or the temperature of the room then please advise the therapist.

Your therapist will chat with you throughout your session to make sure you are feeling ok or ask you to adjust your position to work on a different area. Please feel free to ask us questions at any time.

Some people choose to close their eyes and relax during a session while others prefer to talk. It’s your time, so please do whatever makes you feel most comfortable.

IS REMEDIAL MASSAGE COVERED UNDER NDIS?

Yes, massage may be covered by the NDIS in some cases.

Massage would need to be included in your NDIS plan (your client’s plan if you are a support coordinator or agency).

There are two categories that it may make sense to include massage under:

  • Improved Daily Living
  • Improved Health and Wellbeing

Many people find that massage can help with chronic pain management. It can also be helpful for relieving stress, anxiety, and depression.

IS REMEDIAL MASSAGE COVERED UNDER MEDICARE, DVA GOLD CARD OR WORKCOVER?

No. Remedial Massage is not covered under Medicare, DVA, or WorkCover.

Need to book an appointment?

Call

07 4054 3223

Where to Find Us

Shop 1A / 8 Carnation Dr

Mooroobool Q 4870

Clinic Hours

M:   8:30am - 1:30pm

T:    8:00am - 12:00pm

       1:30pm - 6:30pm

W:   8:00am - 6:30pm

T:     8:30am - 6:30pm

F:     8:00am - 6:00pm

S:     8:00am - 1:00pm

Clinic Closed on Sundays

Note: Trading hours may change at short notice due to therapist availability. We apologise for any inconvenience.

 

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